Aquara
Last updated 15 September 2026
These Terms of Service ("Terms") are an agreement between you and Aquara ("Aquara," "we," "us") governing your access to and use of the Aquara Chrome browser extension and the business-intelligence service it connects to (together, the "Service").
By creating an account, installing the extension, or otherwise using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you are agreeing on that organization's behalf and confirming you have authority to do so, and "you" in these Terms refers to that organization as well as you individually.
If you do not agree to these Terms, do not use the Service. See also our Privacy Policy, which describes what information the Service collects and how it is used — it is incorporated into these Terms by reference.
Aquara is a business-intelligence tool. Once installed and signed in, the extension identifies the company associated with a website you visit and, where available, surfaces that company's profile, ownership and transaction history, and professional business contacts.
Some functionality is available on a free plan; Contacts and Transaction History are gated to paid plans as described in Section 4. We may change, add to, or remove functionality at any time, including features described elsewhere on this site.
The Service is intended for business and professional use and is not directed to children under 16. You must provide accurate account information (email address, and optionally phone number and organization) and keep it up to date.
Your account is for your own individual use. Sharing your login credentials with other people, or otherwise operating one account from an unusual number of locations at once, is not permitted.
To enforce this, Aquara may automatically detect when an account looks shared — for example, active sessions from more distinct locations than expected in a short window — and pause Contacts and Transaction History for that account until the extra sessions go idle, as described in our Privacy Policy. This is separate from, and does not limit, our right to suspend or terminate an account for breach of these Terms under Section 8.
You are responsible for all activity that occurs under your account and for keeping your credentials confidential. Tell us promptly at admin@aquara.ai if you suspect unauthorized use of your account.
You agree not to:
We may investigate suspected violations and take action including warning, restricting, suspending, or terminating access, consistent with Section 8.
The Service is offered on a free plan and on one or more paid plans. Paid-plan pricing and billing interval (for example, monthly) are shown to you at checkout before you pay, and are incorporated into these Terms for your subscription.
Paid plans are billed in advance on a recurring basis through our payment processor, Stripe, and renew automatically each billing period until cancelled. By subscribing, you authorize Aquara and Stripe to charge your payment method for each renewal. Aquara does not receive, handle, or store your card details — see the Privacy Policy for how Stripe is used.
Some plans — currently, the Design Partner plan — are processed through Paddle.com, our reseller. Our order process for those plans is conducted by our online reseller Paddle.com; Paddle.com is the Merchant of Record and provides all customer-service inquiries and handles returns for those orders, in accordance with Paddle's Buyer Terms.
Some plans are arranged directly with our team (for example, a design-partnership retainer) rather than through the extension's self-serve checkout; the terms agreed with you at the time — including price — govern that subscription, together with these Terms.
You may cancel a paid plan at any time by contacting admin@aquara.ai. Cancellation stops future renewals; your paid-plan access continues through the end of the billing period you already paid for, after which your account moves to the free plan. Except where required by applicable law, payments already made are non-refundable, including for partial billing periods — see our Refund Policy for the exceptions.
For Paddle-processed subscriptions, cancellations and refund requests are handled by Paddle directly — see Paddle's Buyer Terms or your Paddle receipt for how to reach them.
We may change plan pricing prospectively. For an active subscription, a price change takes effect no earlier than your next renewal, and we will give you reasonable notice beforehand.
Company profiles, ownership and transaction history, and professional contact information shown in the Service are compiled from a mix of automated research (including AI-assisted research, see our Privacy Policy for the providers involved), third-party data providers, and publicly available sources.
This information is provided for general business-research purposes only. Aquara does not independently verify every fact surfaced by the Service and does not guarantee its accuracy, completeness, or currency. The Service is not a substitute for professional due diligence, legal, financial, tax, or investment advice, and you should not rely on it as the sole basis for a business, financial, or legal decision.
If you believe information about your company, or about you as a professional contact, is inaccurate, contact us at admin@aquara.ai — see also Section 8 of the Privacy Policy.
Aquara and its licensors own the Service, including the extension software, the underlying company and contact database, and all associated trademarks and branding. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your own business purposes while these Terms remain in effect — nothing here transfers ownership of the Service to you.
You retain ownership of any information you submit to us (such as your organization name at signup). You grant Aquara the right to use that information to provide and improve the Service, as described in our Privacy Policy.
The Service relies on third-party providers — including Supabase, Anthropic, FullEnrich, Stripe, Paddle, Resend, and the Google favicon service — to operate, as described in our Privacy Policy. We are not responsible for the availability or performance of those third-party services, though we choose and monitor them with reasonable care.
You may stop using the Service at any time by signing out and uninstalling the extension; see Section 4 above to cancel a paid subscription.
We may suspend or terminate your access to the Service, with or without notice, if you breach these Terms (including Sections 2 or 3), if required by law, to protect the security or integrity of the Service, or for non-payment of a paid plan. Where practicable, we will make reasonable efforts to notify you first.
Sections of these Terms that by their nature should survive termination — including Sections 5, 6, 9, 10, and 11 — do survive.
The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by applicable law. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components, or that data available through it is complete or accurate (see Section 5).
To the fullest extent permitted by applicable law, Aquara will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunity, arising out of or related to your use of the Service, even if advised of the possibility of such damages.
To the fullest extent permitted by applicable law, Aquara's total liability arising out of or related to these Terms or the Service will not exceed the amount you paid to Aquara for the Service in the 12 months before the claim arose, or 100 USD if you have not paid us anything.
Nothing in these Terms limits liability that cannot be limited under applicable law.
You agree to indemnify and hold Aquara harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Service in violation of these Terms or applicable law, including your use of professional contact information obtained through the Service.
These Terms are governed by the laws of Brazil, without regard to conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Service will be submitted to the courts of São Paulo, State of São Paulo, Brazil, and you consent to their jurisdiction, except where applicable consumer-protection law entitles you to bring a claim in your own local courts.
We may update these Terms as Aquara and the Service evolve. When we do, we will update the "Last updated" date at the top of this page. If a change is material, we will make reasonable efforts to notify you — for example, by email or an in-product notice — before it takes effect. Continuing to use the Service after a change takes effect means you accept the updated Terms.
These Terms, together with the Privacy Policy, are the entire agreement between you and Aquara regarding the Service and supersede any prior agreements on the subject. If any provision of these Terms is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delay or failure to perform caused by circumstances beyond its reasonable control.
Questions about these Terms:
Aquara
Email: admin@aquara.ai